FAQ

1. How do I book an appointment?
To book an appointment, you can visit our website under Info -> Book an Appointment. Alternatively, you can schedule through our Instagram and TikTok pages.

2. How do I clean my grillz?
For routine cleaning, simply run your grillz under water using a soft-bristle brush to remove any dirt or particles. For sets with diamonds, we recommend soaking them in glass cleaner liquid for a few minutes, then rinsing them under water. For a thorough cleaning, which we recommend once a year, you can bring or send us your grillz for repolishing and steam cleaning, which will restore their brand-new look.

3. How do I get a mold done for custom grillz?
We recommend scheduling an appointment with us, as we handle the entire molding process in-house. If you're unable to visit, you can have your mold done by a local dentist. If you're unsure where to go, check our dental referral page for a list of associated dentists in major cities who can assist with the mold process.

4. How long does it take to receive my custom grillz?
The time frame varies depending on the complexity of the order. Simple styles take about 1-2 weeks, while more complex designs can take 3 weeks to a few months, depending on the work required.

5. Can I still get molds done if I am out of state?
Yes, you can visit a local dentist for a mold or refer to our partnered dentist page to find a participating dentist near you.

6. Do you offer grillz in silver or 10k gold?
No, we do not offer grillz in silver or 10k gold. We only provide grillz in 14k gold or better.

7. What are the payment options for custom grillz?
We accept payment through most major credit cards, debit cards, Zelle, Venmo, PayPal, Apple Cash, wire transfer, etc.

8. Do you offer any warranties on your products?
While our products do not come with warranties, we stand behind our craftsmanship. If there are any defects or errors with our products, we will gladly fix or replace them as needed.

9. Can I make changes to my order after it has been placed?
You can make changes to your order within 24 hours after placing it, unless otherwise discussed.

10. Do you offer customization options for jewelry and grillz?
Yes, we offer and encourage customization for all of our products. We specialize in creating custom jewelry tailored to your preferences.